COD Limit: Cash on Delivery is not available for orders above BDT 30,000 (VAT excluded).
Next Working Day Orders: Orders placed before 11:00 AM on Thursday will be delivered the next day. Orders placed after this time will be processed on Sunday at 9:30 AM.
Exchange Policy
Eligible for Exchange: Only if the product is damaged or broken upon delivery.
Exchange Request Timeframe: Must contact customer service within 12 hours of delivery. After this period, no returns or exchanges are allowed.
Customer Service Contact: +880 170000000 (Sunday – Thursday, 10:00 AM – 06:30 PM)
Quality Check: Each product is inspected before packaging.
Secure Packaging: Items are carefully packed using protective materials. Fragile items are wrapped with bubble wrap.
Delivery Partner: Once packed, the package is handed over to a trusted delivery service.
Address Issues: If the delivery partner cannot reach you, they will contact you to arrange a suitable time.
Secure Delivery Policies
Closed Box Delivery:
Products are delivered in a sealed box to prevent tampering.
The recipient can open the box only after payment is completed.
OTP Verified Delivery:
A one-time password (OTP) is sent to the recipient’s phone.
The recipient must provide the OTP to confirm delivery.
Contact Info
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